HydraFacial

Front of House Administrator, Kent

Salary: On Application

Date Posted: 21 December 2017

Start Posted: 22 December 2017

Job Type: Part Time

Qualifications: IT Qualifications Customers service

Job Role

This part time position will include shifts including working a Saturday on a rota basis. Additional hours may be required to support the clinic during our busier periods including covering staff holidays.

If you feel that you have the Skills and abilities below then please send us your CV and a brief covering letter.

MAIN PURPOSE OF JOB:

To ensure all patients are welcomed and dealt with in a professional, confidential and customer focused manner, continually meeting and exceeding our patient’s expectations.

Do you?

  • Take pride in everything you do
  • Can you consistently deliver outstanding Customer Service
  • Can you contribute to the overall effectiveness and performance of a team and the business
  • Have an interest in Aesthetic and Beauty treatments

Can you?

  • Maintain a safe and clean environment
  • Take responsibility for understanding our products and services 
  • Proactively look for ways to improve or enhance our patient experience 
  • Use our feedback to improve your personal performance whilst actively encouraging feedback from others.
  • Give every effort to support the company initiatives 
  • Complete and act upon training (including statutory) in line with company policy and procedures
  • Follow all processes assigned to your role ensuring full compliance Take responsibility for keeping up to date with any changes in my department

Can you increase our profit ?

  • Promote the products and services to our patients at every opportunity 
  • Spot and act on every opportunity for sales 
  • Act upon any reasonable instructions from management as pertains to your job responsibilities 

Skills and Experience

  • A minimum of 2 years’ experience in a Reception role
  • Friendly confident and have Customer service experience
  • Bags of enthusiasm and energy
  • Computer literate
  • Ability to multi task and remain calm even under pressure
  • A team player with an excellent attitude towards their work 
  • Experience in retail sales
  • You must be reliable
  • Presentable and professional
  • Understand the importance of confidentiality

Please send your CV and covering letter to Karen. Please note that due to the large volume of applications, only those invited in for an interview will be contacted